COOKIE POLICY

By visiting our website and using our services, you understand and accept how we process personal data in accordance with our Privacy Policy. We respect your privacy and your right to control your personal data. Our guiding principles are simple: we will be transparent about what data we collect and why. Please take a moment to read this policy. It matters.

PRIVACY POLICY AND COOKIES

IEVA Group respects your privacy and your right to control your personal data. Our guiding principles are simple: we will be transparent about what data we collect and why. We protect your data as if it were our most valuable business secret.

IEVA Group’s Privacy Policy explains what data we collect, the purpose of processing, how you can control your data, and how to contact us. This policy applies when you use applications, web pages and services included in an application or on a website operated by the Company. IEVA Group’s DPO is personally responsible under these terms and is responsible for processing in accordance with applicable law.

HERE IS A SUMMARY OF WHAT YOU CAN EXPECT WHEN VISITING OUR WEBSITE

  • We track your web activity for marketing purposes.
  • We collect personal information for marketing and communication purposes.
  • We process personal information by sending it to integrated email and customer relationship management (CRM) systems for marketing and customer relationship purposes.
  • We store personal information in our databases for analytics purposes.
  • Your behavior and activity on the web may be used for marketing purposes such as targeting and marketing analysis.

WHAT PERSONAL DATA DO WE COLLECT?

IEVA Group collects information primarily from you as a customer. Examples of personal data we may collect include your company name, your name and other contact details such as telephone number, email address or physical address. IEVA Group may update your information from other public records where necessary to keep our data repository accurate and properly maintained.

IEVA GROUP RECORDS PERSONAL DATA IN CONNECTION WITH:

a) notifications relating to a service offered through the Company’s various platforms;
b) when you enter your email address or mobile phone number on the website;
d) if you contact us by email, phone, via our websites or social media;
e) if you sign up for an email subscription;
f) your visit to our websites and when accessing our application, including but not limited to traffic data, location data, blogs and other communication data, such as IP address, device type, operating system and the browser type used during the visit.

COLLECTION WITH CONSENT

By clicking the “Close” button, you consent to the personal data (company, name, phone number and email address) that you enter in forms in various places on this website being used for marketing purposes for the services you are shown when you are invited to provide your personal information. We also collect your IP address, your geographic location and your interests to better tailor our marketing to your needs.

By clicking the “Close” button, you also accept that we may place a third-party cookie on your computer. This cookie will track you and your online behavior on other websites in order to offer you marketing based on your online behavior.

HOW WE USE THE INFORMATION COLLECTED

The Company processes personal data primarily for the purposes listed below and for any other purposes stated at the time of collection:

  • to operate features through one of the Company’s platforms;
  • to provide effective customer service, such as managing your requests, correcting incorrect information, or sending you information you requested (e.g., newsletters, white papers, documentation);
  • to manage customer profiles, conduct analyses and market research;
  • for system administration and to obtain statistical data on user behavior and usage;
  • to develop, deliver and improve our products and services by analyzing your behavior on our websites and applications;
  • to perform analysis for segmentation and targeting purposes in order to develop personalized offers and services;
  • to send you information and promotions via SMS, email, app, push notifications or other digital contact channels such as social media, provided you have an active customer relationship with us;
  • to contact you via the application, SMS, email or mail with other offers, promotions or services we believe may be of interest to you (you can opt out of such promotions at any time);
  • to provide relevant recommendations, personalized offers and services based on the needs of other people with behavior similar to yours;
  • to help us develop our website and application to be more useful and improve your user experience by personalizing the display of services to your profile;
  • to send important messages, such as communications regarding changes to our legal notices.

We may share information with other companies that process data on our behalf in order to provide our services, such as analytics, distribution or other services, and to maintain and enforce our terms of use and delivery terms. However, personal data processing always ensures a high level of security and confidentiality.

The Company only works with partners that process personal data within the EU/EEA or with companies that maintain the same level of protection as within the EU/EEA, for example by adhering to the so-called EU–US Privacy Shield agreement.

ABOUT COOKIES

When you use our website and our application, personal data may be collected through cookies. This can only happen with separate consent. Cookies store information about your use and the pages you visit. This may include technical information about your device and Internet connection such as operating system, browser version, IP address, cookies and unique identifiers.

When you visit our websites where our services are presented, different techniques may be used to recognize you in order to learn more about our users. This may be done directly or through third-party technology.

RIGHT TO BE FORGOTTEN, STORAGE AND DISCLOSURE OF PERSONAL DATA

You may withdraw your consent at any time by requesting it via the “Contact us” function.

Processing is carried out in accordance with applicable law and means that personal data is not retained for longer than necessary for the purposes of processing. The Company will retain your personal data as long as you have a commercial relationship with us. For marketing purposes, information older than 4 years is not used. This means that data will be deleted when it is no longer relevant or necessary for analytics or direct marketing purposes for which it was collected.

Certain information may be retained longer where required due to other legal requirements. However, personal data processing always ensures a high level of security and confidentiality.

YOUR RIGHTS AND CHOICES

You have rights over your personal data and you may request the modification or deletion of your stored data. The Company will correct, on its own initiative or at the customer’s request, any data deemed incorrect. You may also request at any time that your data be deleted or that its use be restricted by contacting us.

If you believe we are not respecting your rights, please contact the Company or contact your country’s Data Protection Authority at:
http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_fr.htm

You may opt out at any time from receiving marketing communications from us by updating your account settings, clicking “Unsubscribe” in the emails and SMS communications we send you, or contacting our customer service team for assistance in stopping our communications.

LINKS TO OTHER WEBSITES

If our website contains links to third-party websites, websites or documents published by third parties, these links are provided for information purposes only. As the Company has no control over the content of such websites or materials, we are not responsible for their content. The Company is also not responsible for any damage or loss that may result from the use of these links.

HOW TO CONTACT US

For more information about personal data management, or if you have any questions, please contact us:

87 Rue Réaumur – 75002 – Paris
0 809 400 173

Last updated: December 1, 2021